Privacy Policy

This website is operated by the business trading as PetroHill, IVY, Phase XI, DHA, Lahore, Pakistan. You can contact us about privacy by email at info@petrohill.com, through the enquiry form, by phone on +92 337 4954695 or on WhatsApp.

We only collect what you choose to send us. Through the quote form this is:

• Your name, organisation, work email address, the service you need and a description of your project (required).
• Optional details: phone number, country, client type, industry, project type, design status, services involved, software, deliverables, target date and whether you would like us to contact you about an NDA or secure file transfer first.
• One optional file of up to 8 MB (.pdf, .dwg, .dxf, .zip, .png, .jpg, .jpeg). Please do not send confidential drawings through the form; project files are exchanged after first contact, under an NDA if required.

If you call or message us, we receive your phone number and what you tell us. Our hosting provider also processes technical request data, such as IP address and browser type, to deliver and protect the website.

• To reply to your enquiry and discuss the engineering scope you describe.
• To prepare a quotation or proposal if you ask for one.
• To keep the website running securely and to meet legal obligations.

This website uses Google Tag Manager to load Google measurement tags. These tags may set cookies and collect information about your visit, such as the pages you view, your device and browser type, an approximate location derived from your IP address and how you reached the site. We use this information only to understand how the website is used and to improve it; we do not use it for advertising. You can block or delete cookies in your browser settings, or install Google’s Analytics opt-out browser add-on. Fonts and images are served from the website itself rather than from third-party services.

We use a small number of providers to run the website and receive enquiries:

• Vercel hosts the website and processes the form submission on its servers.
• Google (Gmail) delivers form submissions to our team’s inboxes, where they are stored as email. The website itself does not keep form submissions in a database.
• Google (Tag Manager and measurement tags) collects website usage information as described under Cookies & Analytics, under Google’s own privacy policy.
• WhatsApp (Meta) handles any conversation you start through the WhatsApp link, under its own terms and privacy policy.

We do not sell your information. We share it only with these providers to run our operations, with professional advisers where necessary, or where the law requires it.

Our providers operate infrastructure in several countries, so your information may be processed outside Pakistan, including in countries with different data-protection rules.

We keep enquiry emails and attachments for as long as they are needed to respond to the enquiry, prepare any quotation and maintain our business records. When they are no longer needed, they are deleted. Records of contracted projects are kept under the terms agreed for that project.

The website is served over HTTPS, the form accepts limited file types and sizes, and access to enquiry inboxes is restricted to authorised team members. No method of transmission or storage is completely secure, so please share sensitive project information only through an agreed channel.

You can ask us what information we hold about you, or ask us to correct or delete it, using the contact details above. We will respond subject to applicable law and may need to confirm your identity first.

Links to other websites are governed by those websites’ own policies. This website is intended for business enquiries and is not directed at children.

We will update this page when our practices change and show the date of the latest version at the top. See also our Website Terms of Use.